First Time Managers Programme

Confidence. Compassion. Connection.
Kasia Murphy Consulting Business Psychologist Leadership Management Training Milton Keynes Buckinghamshire Bedfordshire Berkshire Northamptonshire

You just received your first promotion to a managerial role.

Suddenly you’re faced with new responsibilities,  and you’re the one in charge of making sure everything is running smoothly. Are your people working well together? Are they motivated? Do they perform to the level they should?

Are you ready for your new tasks of hiring and firing, discipline, feedback, praise, communicating with senior management? So many challenges are likely to come your way – are you prepared to handle them?

If not, you may be feeling some of these things…

  • Overwhelmed by the pressure of your new role
  • Uncertain about your decisions
  • Judged on everything you do, not only by your subordinates but also by your superiors
  • Out of your depth
  • Anxious and stressed
  • Worried that you might not be good enough for the job

You’re not alone in your feelings, as a lot  of companies still consider the best way to train first time managers is to use the “SINK OR SWIM” method.

You suddenly realise you have to figure it all out on your own. It is widely assumed that everyone intuitively knows how to manage. Well, THEY DON’T.

Welcome to the challenging yet exciting world of LEADERSHIP, where being successful is about valuing and understanding the most complex of all systems – people! And this is where the FIRST TIME MANAGERS PROGRAMME can help.

What to Expect

There are 6 x 2 hrs of practical live online workshop sessions in small groups. At the end of the programme you will:

  • Feel confident and competent in your new leadership role, able to manage, develop and delegate easily
  • Understand the way you think, the way you conduct yourself, and the way you are as a leader
  • Know how to build trust and relationships
  • Be able to employ empathy, and have real, sincere conversations
  • Be able to tackle those difficult conversations
  • Understand the psychology behind your people’s behaviours
  • Know how to use WORDS wisely
  • Deal confidently with stress and pressure using the handy tools you’ve learned.

If you care about becoming an authentic leader who earns the respect and commitment of your team by being real and genuine, then this is the programme for you.

The next First Time Managers course is scheduled to start on 30 September 2021 (evening sessions at 7pm-9pm each Thursday, for 6 weeks)

Module 1 - Where do I start?

We begin by learning how to hire the perfect employee for your team, and how to build that team, aligning values, and establishing your personal leadership style. You’ll learn the seven most common pitfalls to avoid as a First Time Manager, and the difference between leadership vs management.

Module 2 - How do I lead my team?

We’ll get into the nuts and bolts of management here – building trust, the differences between managing introverts and extroverts on your team, and how to keep your people engaged. We’ll investigate how to delegate effectively; the problems that can arise from the two extremes of micromanaging and undermanaging; the importance of clear communication; and how to manage a team remotely

Module 3 - How to build motivation, relationships and trust

This one’s all about development for your team. You’ll learn how to become a coach and the skills you need to do this effectively, along with psychological safety and the importance of motivation. You’ll learn about the power of empowerment for your team, and how to back that up with goal setting, active listening and coaching conversations – and why it’s not always advisable to give advice.  

Module 4 - Managing myself in a new role

It’s all about you: your work-life balance, and how to manage those new demands on your time and the stress that can bring: building your resilience and avoiding burnout. We’ll discuss how to be compassionate to yourself and others, how to employ assertiveness to make sure your needs are met, and how to use empathy to understand where others are coming from.

Module 5 - How to handle difficult conversations and emotions at work

Emotions are always a factor wherever we are – at work as well as at home – and they influence how we communicate and how we react. We’ll look at handling our own emotions, helping others to handle theirs, and how we deal with feedback for ourselves and others – especially having those difficult conversations. We’ll investigate the way we communicate, and how it affects us and those around us.

Module 6 - Wrap up and real life scenarios

In this session we bring it all together, using real life scenarios to put what we’ve learned into practice. We’ll also talk about the psychology of persuasion, and how it can benefit you and your team. 

Get in Touch

Tel: 07538 712187

Milton Keynes, MK8 0NU


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